Implementation Consultant

Summary: Paycor is a company that has been simplifying HR, payroll, and benefits for American businesses since 1971. The Implementation Consultant will be responsible for onboarding clients to the Paycor product suite, ensuring a smooth transition from existing systems, and providing consultative support to meet clients' needs. Responsibilities: - Coordinate the transition of new clients from their existing human capital management software to the Paycor product suite; utilize effective client service and change management practices to ensure a smooth conversion - Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate - Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building. Ensure clients' requirements and business objectives are defined clearly that they are well understood by the entire project team - Proactively consult clients on best practices and necessary system and process changes to achieve implementation milestones and goals - Work in coordination with non-client facing Implementation team members to ensure accurate database configuration - Test client data and Paycor system configuration to ensure proper functionality and quality; resolve data discrepancies as a result of testing and/or initial production activity within the software - Investigate, analyze and recommend solutions for clients ' issues; collaborate with Implementation leadership and Technical Support staff to eliminate recurring issues - Maintain accurate project status in Paycor project management software; provide real time updates as needed to project stakeholders; proactively identify and mitigate project risks - Conduct face-face telephone/web-based system review sessions with new users - Work closely with sales partners to ensure client expectations are being met; provide technical expertise to support the Sales team when needed - Transition clients to ongoing Client Services Support resources upon successful implementation - Other duties as assigned Required Qualifications: - Bachelor's Degree - Required - 1 year of experience in a client-facing position; prior implementation, project management or business to business sales experience a plus Preferred Qualifications: - Knowledge of human capital software preferred Required Skills: Human Capital Management Software, Database Configuration, Data Testing, Technical Support Collaboration, Client Service, Change Management, Project Management Benefits: Medical coverage, Virtual wellness classes, Tuition reimbursement, 401(k) + employer match, Adoption assistance, Financial assistance, Paid time off, Company holidays, Culture days, Comprehensive work-life balance programs, Award-winning training and development programs, Paid time off for volunteerism