Service Technician - Dental

Summary: Patterson Companies, Inc. is focused on providing the best products and services to the animal and oral health markets. They are seeking a motivated individual with a strong mechanical aptitude to join their Dental Service team to install and repair dental equipment while providing exceptional customer service. Responsibilities: - Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training - Follow checklists, ensuring all critical parts are examined - Apply specific manufacturer and Patterson guidelines, OSHA and other applicable laws and regulations related to asepsis - Perform other duties as assigned - Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner - Builds and maintains customer relationships through follow-up and professionalism Required Qualifications: - High school diploma or equivalent - Demonstrated mechanical aptitude in trades such as carpentry, plumbing, heating, electronics or similar - Ability to thrive in a fast-paced environment - Requires basic computer skills and ability to use smart phone/tablet technologies - Inventory management including determining parts, supplies or tools needed to complete service requests and restocking vehicle as needed - Must maintain a quality driving record in accordance with Patterson's policies and represent Patterson Dental while driving a company vehicle Preferred Qualifications: - Trade school training in carpentry/plumbing/heating/electricity/electronics is highly desired - Excellent organization and problem-solving skills - Strong work ethic - Knowledge of Microsoft Outlook, Excel and Teams is helpful - Strong verbal and written communication skills - Demonstrated sense of urgency while following Patterson's business conduct and code of ethics and responsibilities - Excellent customer service and interpersonal skills to be the face of Patterson at customer sites Required Skills: Mechanical Aptitude, Carpentry, Plumbing, Heating, Electronics, Smartphone Technology, Inventory Management, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Driving