Intern, Software Implementation Consultant

Summary: One Inc is a rapidly growing digital payments platform for the insurance industry, providing innovative solutions to enhance customer experience. The Software Implementation Consultant Intern will support SaaS client implementations by assisting with documentation, configuration, testing, and delivery coordination, gaining hands-on experience in a structured environment. Responsibilities: - Assist with requirements documentation (functional requirements, use cases, process flows) - Support system configuration and setup under guidance from senior consultants - Participate in testing activities to validate solutions meet documented requirements - Update and maintain Jira tickets and internal documentation to support sprint execution - Join internal and customer meetings to observe discovery, solution design, and delivery practices - Collaborate with cross‑functional teams including Project Management, Product, Development, and QA - Support basic data review and analysis activities as part of implementation work Required Qualifications: - Current student or recent graduate pursuing a degree in Computer Science, MIS, Information Systems, Business Analytics, Business Technology or a related field - Must have strong Excel skills - Strong written and verbal communication skills - Organized, detail-oriented, and able to follow defined processes - Basic technical aptitude and interest in learning SaaS platforms - Ability to manage assigned tasks and meet deadlines with guidance - Professional, collaborative, and eager to learn in a team environment Preferred Qualifications: - Exposure to Jira, Confluence, or similar tools - Basic understanding of APIs or SaaS platforms - Academic projects or prior internships involving technology or systems Required Skills: Excel, Requirements Documentation, Use Case Documentation, Process Flow Documentation, System Configuration, Testing, Jira, Confluence, API Understanding, SaaS Platforms, Eagerness to Learn Benefits: Medical, dental, and vision insurance, 401(k) plan, A commitment to a solid work/life balance, A policy of promoting from within whenever possible