Application Support Engineer – Microservices (BAU)

Application Support Engineer – Microservices (BAU) Location: OCBC Singapore WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Why Join Imagine being part of a team that builds innovative digital solutions for one of Asia's leading banks. As a Software Engineer at OCBC, you'll have the opportunity to work on cutting-edge projects that transform the way we deliver financial services. You'll be part of a collaborative team that values creativity, innovation, and continuous learning. How you succeed You will be responsible for BAU support of in-house microservices applications, ensuring system stability, quick incident resolution, and seamless operations across distributed services.s. Your ability to collaborate, innovate, and adapt to changing requirements will be key to your success. What you do Provide L1/L2 support, troubleshoot service/API failures, and resolve data issues. Monitor systems using observability tools and dashboards. Manage incidents, perform log-based root cause analysis, and ensure SLA adherence. Support deployments, batch jobs, and environment checks. Maintain runbooks, SOPs, and operational documentation. Who you are Degree/Diploma in Computer Science, IT, or related field. 5–8 years in application support (microservices/distributed systems). Strong Core Java knowledge (mandatory). Hands-on experience with ELK stack for log monitoring and analysis. Strong expertise in root cause analysis using logs. Experience with REST APIs, SQL, and ticketing tools. Exposure to Docker/Kubernetes and cloud (AWS/Azure) is an advantage. Familiarity with monitoring tools like Grafana/Splunk is a plus. Strong analytical and communication skills; ability to handle production incidents under pressure. Who we are As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.