Outreach Executive

Summary: CVS Health, through its subsidiary Oak Street Health, is focused on creating a compassionate health experience. The Outreach Executive is responsible for engaging Medicare seniors to become patients through community outreach and relationship management. Responsibilities: - Generating leads by effectively engaging Medicare senior community through event execution and local community outreach - Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives - Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: - Leads driven through Digital channels - Leads generated by other Outreach Executives - Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking - Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) - Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory - Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems - Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient - Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee - Other duties as assigned Required Qualifications: - Ability to quickly connect and influence the right people - Comfortable with navigating external barriers to create a positive experience - Ability to manage priorities simultaneously - Team player and contributor to the overall effectiveness of the team - Sales and/or healthcare experience a plus - Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) - US work authorization Required Skills: Sales experience, Healthcare experience Important Skills: Customer relationship management, Lead generation, Fluency in Spanish Nice-to-Have Skills: manage priorities, Influencing skills, Networking skills, Team player Benefits: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan., No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching., Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.