Administrative Professional

Summary: Northwest Exterminating is a company that values honesty, integrity, and excellence, and they are seeking an Administrative Professional to serve as a critical link between customers and service professionals. The role involves managing customer communications, coordinating service routes, and supporting team operations to ensure top-tier customer service. Responsibilities: - Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution - Document customer accounts and ensure all paperwork is completed accurately and promptly - Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go - Handle additional tasks and projects as needed to support the team - Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service - Foster consistent communication with customers, ensuring their needs are always met Required Qualifications: - High School Diploma or equivalent required - No experience necessary! - Must be at least 18 years of age - Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint Required Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint Benefits: A comprehensive benefits package including medical, dental, vision, maternity, and life insurance., 401(k) plan with company match, employee stock purchase plan., Paid vacation, holidays, and sick leave., Employee discounts., Industry-leading, quality training program.