Beauty Concierge - Fashion Outlets of Chicago Rack

Summary: Nordstrom is a leading fashion retailer, and they are seeking a Beauty Concierge at their Fashion Outlets of Chicago Rack. The role involves sharing beauty trends with customers, ensuring a positive shopping experience, and managing inventory processes on the sales floor. Responsibilities: - Share your love of beauty trends and tell customers all about product knowledge - Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for - Keep the sales floor clean, and filled in and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed - Defuse customer situations and provide resolution in a timely and effective manner - Work with the team to ensure the sales floor stays ready through re-merchandising, filling testers, and straightening throughout the day Required Qualifications: - Enthusiasm and a sense of adventure, see the glass as half full - Accountability, initiative, and a high level of ownership - Organizational skills, attention to detail, and ability to prioritize multiple tasks - A calm head in a busy retail environment - Solid math, verbal, and written communications skills - Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers - Frequent use of hands for grasping, fine manipulation, pushing and pulling - Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head - Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Important Skills: Product knowledge, Organizational skills, Attention to detail, Verbal communication Nice-to-Have Skills: Customer service, Teamwork, Problem-solving, Adaptability Benefits: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources, 401k, Medical/vision/dental/life/disability insurance options, PTO accruals, Holidays