Asset Protection - Coordinator - The Mall at Green Hills

Summary: Nordstrom is a leading fashion retailer, and they are seeking an Asset Protection Coordinator to help maintain a safe environment for customers and employees. The role involves supporting safety initiatives, investigating incidents, and collaborating with store leadership to reduce shrink and promote operational excellence. Responsibilities: - Monitor CCTV and conduct surveillance to identify suspicious activity - Support investigations by gathering data, conducting package checks, and responding to alarms in our Employee Service Area - Enforce safety and security procedures to promote a safe store environment - Execute shrink reduction strategies using RFID and other reporting tools - Complete accurate and timely incident, investigation, and security metric reports - Assist in training store teams on asset prevention, partner with management on action plans, and connect with local law enforcement Required Qualifications: - 1+ year of retail or asset protection experience - Strong organizational and time management skills - A calm and professional approach to handling safety related situations - Strong accountability, initiative, and confidentiality - Excellent verbal and written communication skills - Ability to work a flexible schedule based on business needs - Comfortable using surveillance, reporting, and monitoring technologies Preferred Qualifications: - Knowledge of CCTV systems and basic computer skills Required Skills: CCTV systems, surveillance technologies Important Skills: retail experience, incident investigation Benefits: Medical/Vision, Dental, Retirement and Paid Time Away, Life Insurance and Disability, Merchandise Discount and EAP Resources, 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.