Junior Salesforce Developer

Summary: New York Edge is the largest provider of school-based afterschool and summer programming in New York City, serving thousands of students annually. They are seeking a Junior Salesforce Developer to support the administration, development, and enhancement of their Salesforce platform, collaborating with internal stakeholders to maintain system integrity and implement new functionalities. Responsibilities: - Assist with day-to-day Salesforce administration, including user setup, profiles, roles, permission sets, and case management - Maintain data integrity through data imports, deduplication processes, and validation rules - Support the creation and maintenance of reports and dashboards for program, finance, and leadership teams - Troubleshoot user issues and provide timely and effective resolution - Support end-user training and adoption of Salesforce best practices - Build and maintain automation using Salesforce Flow (record-triggered, scheduled, and screen flows) - Assist in the development and maintenance of Apex (triggers, classes, and asynchronous processes) - Support Lightning Web Component (LWC) development for internal tools and user interfaces - Participate in evaluating when to use declarative versus programmatic solutions - Support the development and maintenance of integrations using REST and SOAP APIs - Assist with outbound callouts, including authentication methods such as OAuth 2.0 and API keys - Parse and transform JSON/XML payloads within Apex - Work with middleware platforms (e.g., MuleSoft, Zapier, or other ETL tools) as needed - Monitor and troubleshoot API limits, failures, and latency issues - Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions - Assist in implementing new features, custom objects, and automation to improve operational efficiency - Participate in system upgrades, release cycles, and sandbox testing - Develop solutions with an understanding of Salesforce governor limits (SOQL, DML, CPU time, heap size) - Write efficient SOQL/SOSL queries and follow best practices to avoid common anti-patterns - Support optimization efforts, including query performance and transaction handling - Assist with implementing caching strategies where appropriate (Platform Cache, Custom Settings/Metadata) - Troubleshoot production issues using debug logs, Apex exception emails, and system monitoring tools - Identify root causes of failures across integrations, automation, and data processes - Provide Tier 2 support for Salesforce-related incidents - Proactively identify system health risks and improvement opportunities - Maintain technical documentation for data models, integrations, and automation logic - Follow established SDLC and change management processes - Contribute to internal best practices for naming conventions, code structure, and deployment procedures Required Qualifications: - Bachelor's in Computer Science or related field - 1–3 years of hands-on Salesforce experience in a production environment - Experience with: Apex (triggers, classes, and basic asynchronous processing) - Experience with: Lightning Web Components (LWC) (exposure or foundational experience acceptable) - Experience with: SOQL / SOSL (including relationship queries) - Experience with: Salesforce data model and schema design - Understanding of Salesforce governor limits and bulkification principles - Familiarity with order of execution and transaction lifecycle - Foundational knowledge of integrations and APIs (REST/SOAP) Preferred Qualifications: - Salesforce Administrator Certification - Salesforce Platform Developer I (preferred, not required) - Experience with nonprofit organizations or Nonprofit Success Pack (NPSP) - Familiarity with data tools such as Data Loader or ETL platforms - Exposure to form tools (e.g., FormAssembly) - Experience supporting financial or operational workflows (e.g., approvals, invoicing) Required Skills: Salesforce, Apex, Lightning Web Components, SOQL, SOSL, Salesforce data model, Salesforce governor limits, REST API, SOAP API, OAuth 2.0, JSON, XML, MuleSoft, Zapier, ETL tools, Salesforce Administrator Certification, Salesforce Platform Developer I Certification