Field Service Technician II - Brooklyn-Queens

Summary: NCR Atleos is a leader in expanding financial access, dedicated to optimizing branch operations for financial institutions and retailers. They are seeking a Field Service Technician II to provide first-line customer support, perform maintenance on electromechanical equipment, and manage service calls effectively. Responsibilities: - Perform customer installation, maintenance, and service calls promptly and effectively - Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory - Perform maintenance repair and system overhauls - Manage everything from network faults and traffic, to configuration, security, and remote system access Required Qualifications: - Local candidate to specific geographic area - Authorized to work in the US - At least 19 years of age - Have a valid driver's license and driving record that satisfies NCR Atleos fleet requirements - PC skills, basic electronic skills, and operating system familiarity - Ability to perform essential functions of the job with or without a reasonable accommodation - Prolonged travel with driving several hours per day - Rotating and weekend shifts - Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance - Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size Preferred Qualifications: - Familiarity with large servers, mainframe computers, and imaging software - A+ Certification, CompTIA, N+ Certification - One or more years of related experience Required Skills: Customer Installation, Maintenance, Service Calls, Electromechanical Equipment Service, ATM Service, Self-Checkout Systems Service, Network Fault Management, Network Configuration, Network Security, Remote System Access, PC Skills, Basic Electronic Skills, Operating System Familiarity, A+ Certification, CompTIA Certification, Network+ Certification Benefits: Medical Insurance, Dental Insurance, Life Insurance, Vision Insurance, Short/Long Term Disability, Paid Vacation, 401k