Grocery D/F Bulk Assistant

Summary: Natural Grocers by Vitamin Cottage is seeking a Grocery/Dairy/Frozen/Bulk Assistant responsible for assisting in the operation and profitability of the Grocery/Bulk and Dairy/Frozen departments. The role involves providing excellent customer service, managing inventory, and supporting department managers in various tasks to ensure a successful department operation. Responsibilities: - Providing World Class Customer Service as a number one priority - Exemplifying integrity, responsibility, and excellence and adhering to all policies - Creating inviting, full and shoppable departments - Assisting the department managers in ordering for the grocery, bulk, dairy and frozen departments and maintaining accurate inventory levels - Assisting the department managers in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing - Ensuring all in-stock products/conditions meet company standards - Offering and following up on special orders - Merchandising shelves, endcaps and dynamic displays - Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock - Assisting in training and monitoring of department personnel including assigning and following up on tasks - Conducting active and passive demos - Working with the department managers to address performance issues within the department - Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities - Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks - Maintaining the safety and security of customers and employees - Answering customer questions per company standards and policies, including the use of Health Supportive statements and/or statements of nutritional support - Continually increasing product knowledge - Using SAP and inventory management software, emailing and utilizing other IS programs as needed - Working a schedule based on store needs which includes evenings, weekends, holidays - Position requires working five days, 40 hours per week and attending mandatory store meetings - This position has limited Manager on Duty responsibilities but is never intended to be the overall Manager on Duty for the store Required Qualifications: - High School diploma, GED or equivalent preferred - 1 year of experience in grocery or retail environment preferred; natural foods background is a plus - 1 year of experience supervising others preferred - Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable - Ability to manage changing priorities and to stay focused with the task at hand - Possess a sense of urgency in the completion of tasks - Possess excellent customer service skills - Highly organized with great attention to detail - Ability to take direction and follow through - Must be cashier trained and able to count currency - Proficient in MS Word, Excel and Outlook Required Skills: Food Safety Certification, Cashiering, Currency Counting, MS Word, MS Excel, MS Outlook, Inventory Management, Supervisory Experience, Customer Service, Manage Changing Priorities, Sense of Urgency, Take Direction, Follow Through Benefits: Birthday Bonus Pay, Vitamin Bucks (up to $2,080 earned as store credit annually), Holiday Pay for 5 Holidays – Stores Closed, Paid Time Off (sick days and vacation) that Increases with Tenure, Paid Nutrition Education, Good4u Crew Member Discount, {N}power Program (customer appreciation and rewards program), Regular, Scheduled Pay Increases, Advancement Opportunities and Career Development, Health and Wellness Program, Employee Assistance Program (EAP), Employee Referral Program, Medical, Dental and Vision Insurance, Paid Parental Leave, Paid Medical Leave (through company paid short-term disability insurance), Company Paid Short-Term Disability Insurance, Company Paid Life Insurance, Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance, Retirement Savings Plan (401k) with discretionary Company Match, Healthcare and Dependent Care Flexible Spending Account (FSA), Health Savings Account (HSA) with Company Match