FT Customer Service Representative 3-11PM

Summary: National Fitness Partners is the largest Planet Fitness franchise, dedicated to transforming lives through affordable fitness. The Customer Service Representative is responsible for providing exceptional customer service to members and guests, ensuring a positive experience in a Judgement Free environment. Responsibilities: - Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience - Answer phones in a friendly manner using information script - Greet members, sign up and tour new members, and log amenities - Respond to member questions and concerns in a timely and professional manner - Process beverage or merchandise purchases through the point of sale system - Promote our unique fitness instruction classes (PE@PF) to our active members and our new members - Provide a clean, sanitized and safe club environment Required Qualifications: - Self-starters who pursue excellence - Problem solvers who deliver results - Positive energy with a real desire to help others - Always learning and growing toward success Required Skills: Point of Sale System Benefits: Growth Opportunities over 90% of our management team started as an entry level team member!, Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date., Shift-differential pay for select shifts, PTO for all employees, 401K Retirement Fund (Employer match up to 4%!), Health Insurance Options including Health, Dental, Vision, family life insurance, and more, Basic Life Insurance & Short-Term Disability I00% Company Paid!, Employee Assistance Program, Free employee Black Card Membership