Exit Booth Agent - Miami International Airport - MIA

Summary: National Car Rental, part of Enterprise Mobility, is one of the top places to work and is seeking an Exit Booth Agent at Miami International Airport. The role involves providing superior customer service during the rental car process and maintaining the appearance of the exit booth and surrounding areas. Responsibilities: - Prepare all rental documents accurately and completely - Verify car information and VIN number for security and car control - Provide additional service to Emerald Aisle members by offering our refueling option - Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image - Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers - Provide all customers with undivided attention while assisting them at the exit booth - Make eye contact and greet all customers; thank customer at the conclusion of all transactions - Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary - Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer Required Qualifications: - Must be at least 18 years of age - High School Diploma or G.E.D. required - Minimum of 1 year experience handling customer service functions - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future - Must be willing to accept $18.00/hour - Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years - No alcohol or drug related conviction on driving record in the last 5 years - This is a full-time position scheduled for 40 hours per week, interested candidates should have open work availability 7-days a week including weekends and holidays, apart from religious observation must be able to work one of the following schedules: OFF THURSDAY & FRIDAY, SATURDAY-WEDNESDAY 3:30PM - 12AM or OFF THURSDAY & FRIDAY, SATURDAY-WEDNESDAY 4:00PM - 12:30AM Required Skills: Customer service experience Important Skills: High School Diploma Benefits: Paid time off, Employee rental car discounts, Retirement savings plan including 401k with matching profit sharing, Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, Training and development