Teller

Summary: My Community Credit Union is seeking a Teller who is passionate about providing exceptional member experiences. In this role, you will handle financial transactions, create a welcoming environment, and ensure accuracy in all operations while building rapport with members. Responsibilities: - You make every member feel valued by listening first, understanding their needs, and delivering solutions that genuinely help - You handle every transaction with care, accuracy, and trustworthiness, protecting members’ money and the credit union’s reputation through precise work and strong ethics - You take pride in your work, keep your cash drawer balanced, follow procedures, and go the extra mile to ensure members leave with everything they came for (and more) - You stay curious, keep learning about products and digital tools, and look for opportunities to make the member experience smoother, easier, and better - You support your branch team by sharing knowledge, helping during busy times, and creating a positive atmosphere where coworkers and members feel supported - Tellers are the friendly face and trusted guide that members rely on every day - In this role, you’ll handle their most important financial moments, processing transactions accurately, answering questions with patience, and helping them discover tools that make banking easier - Tellers are the people who turn routine visits into genuine connections, spotting opportunities to support members’ needs and making each interaction smooth, positive, and memorable - Members rely on Tellers to set the tone, warmth, professionalism, and trust start at the frontline - Every deposit, withdrawal, payment, and transfer depends on accuracy and attention to detail - Protect members’ money by balancing the Teller drawer, following procedures, and catching errors - Connect members to solutions through thoughtful conversations - Strengthen member loyalty by providing great service that keeps members coming back and makes them more likely to recommend the credit union to others - Help maintain compliance and accuracy through proper procedures, documentation, and attention to detail Required Qualifications: - Minimum of 6 months of experience in cash handling and delivering high-quality service - Graduation from an accredited senior high school or equivalent or GED - A warm, friendly, and approachable presence, you genuinely enjoy interacting with people and helping them feel comfortable with their finances - Strong attention to detail paired with a calm, steady approach, because accuracy matters when handling member transactions - A natural talent for building rapport, remembering faces, and making every member feel like they belong - Excellent communication skills when working with members and team members - A proactive mindset and willingness to learn, adapt, and look for opportunities to improve processes and member experience Required Skills: Cash handling, Transaction processing, Financial services procedures, Customer service