Workplace Accommodation Specialist

Workplace Accommodation Specialist Location: Remote, USA Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Day, Schedule: M - F Position Summary The Workplace Accommodation Specialist serves as subject matter expert in disability-related workplace accommodations and leads the full interactive process under the ADA, ADAAA, PWFA, applicable state and federal leave laws, and religious or other accommodation frameworks. This role manages a complex caseload from intake to resolution, ensuring timely, equitable, and compliant administration of accommodations. This role leads the interactive process from intake through resolution, ensuring timely, fair, and compliant administration of accommodations. The Specialist partners closely with employees, HR Partners, managers, Occupational Health, Safety, and Legal to support employee success while minimizing organizational risk. This position requires strong judgment, empathetic communication, and rigorous documentation aligned with EEOC. Essential Functions Accommodation Case Management & Assessment Manage a full caseload of accommodation requests from intake through closure. Assess essential job functions, gather and evaluate medical documentation, and determine effective, reasonable accommodations that balance employee needs with operational and safety requirements Interactive Process Leadership Facilitate timely, continuous interactive dialogue with employees and leaders. Lead meetings, guide discussions, and ensure decisions are grounded in job-function analysis, legal standards, and organizational risk considerations. Legal Compliance & Risk Mitigation Ensure all accommodation practices comply with ADA/ADAAA, PWFA, state PFML laws, and related regulations. Apply sound judgment in identifying complex or sensitive cases, escalating appropriately, and maintaining confidential, compliant documentation. Cross‑Functional Collaboration Partner with HR, Legal, Safety, Employee Health, Workers’ Compensation, Labor Relations, IT, and Facilities to evaluate feasibility and implement accommodations. Coordinate effectively to ensure accommodations are practical, timely, and sustainable. Leader & HR Consultation Provide expert guidance and coaching to leaders and HR partners on legal obligations, best practices, and effective accommodation strategies. Support consistent, equitable decision‑making across the organization. Documentation & Record Management Maintain accurate, complete, and standardized documentation across all cases. Ensure records demonstrate compliance, support defensibility, and align with retention and confidentiality requirements. Training, Data Insights & Process Improvement Support development and delivery of training on ADA and accommodation practices. Analyze case trends, conduct audits, and recommend improvements to processes, templates, workflows, and communication standards to enhance efficiency and compliance. Requirements Bachelor’s degree in HR, Business, Social Services, or related field—or equivalent experience 2+ years managing ADA/accommodation or related HR casework Working knowledge of ADA/ADAAA, PWFA, and EEOC guidance, and relevant state laws (WA & OR) Strong interpersonal skills and the ability to navigate sensitive, confidential matters Experience in healthcare, unionized work environments, or large complex organizations preferred Experience using leave/accommodation case management platforms (e.g., HR Acuity) preferred Relevant certifications such as SHRM‑CP, PHR, CLMS, CPDM or related preferred Why MultiCare? Rooted in the local community Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $88,691.20 - $127,649.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.