MINISO USA→
Part-Time Shift Leader
Entry LevelOn-site
Location
US-FL-Miami
Salary
$29k–$46k/yr
Experience
Not specified
Posted
1 week ago
Skills
point-of-sale systemsretail operationscash handlingmerchandisingloss prevention
Job Description
Summary: MINISO USA is a retail company committed to providing fun and engaging shopping experiences. The Shift Leader plays a crucial role in assisting the Store Manager with daily operations, training associates, and ensuring exceptional customer service while contributing to business KPIs and store standards.
Responsibilities:
- Lead by example to drive sales, meet store KPI goals, and exceed customer expectations
- Assist the store manager in training and developing sales associates to ensure strong product knowledge and customer engagement on the sales floor & at the register
- Help support daily operations, including replenishment, fronting, store maintenance, cash handling, and merchandising
- Maintain store appearance, ensure proper stock levels, and implement visual merchandising updates
- Open and close the store, ensuring the store is recovered and clean and in compliance with safety and operational procedures
- Be empowered to resolve customer concerns professionally and escalate issues to Store Manager when necessary
- Support Loss Prevention efforts and ensure adherence to all company policies designed to prevent loss
- Maintain a professional attitude, demonstrating enthusiasm and sincerity that aligns with MINISO USA’s customer commitment
- Process sales transactions accurately and efficiently using point-of-sale systems
- Participate in store promotions and sales events to support overall business objectives
Required Qualifications:
- High school diploma or equivalent
- 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in the retail industry
- Strong leadership, interpersonal, and conflict-resolution skills
- Ability to multitask and maintain composure in a fast-paced environment
- Basic knowledge of retail operations and POS systems
- Ability to travel between store locations as needed
Preferred Qualifications:
- associate degree
Required Skills: Point-of-sale systems, Retail operations, Cash handling, Merchandising, Loss prevention