Mid-Am Building Supply→
Customer Service Representative
Entry LevelOn-site
Location
Spring Hill - Spring Hill, KS
Salary
$54k–$56k/yr
Experience
Not specified
Posted
1 day ago
Skills
microsoft officesales catalog knowledgespecialty building material product knowledgecommunication - oralcommunication - written
Job Description
Summary: Mid-Am Building Supply is the premier wholesale distributor of building products to America's Heartland. They are seeking a Customer Service / Inside Sales Representative to efficiently respond to customer needs via email and phone, handling orders and providing solutions to customer problems.
Responsibilities:
- Enter customer orders into the computer
- Answer incoming customer calls
- Quote customers prices on non-stock and stock items
- Find solutions to customers problems
- Run delivery tickets for truck runs. Check truck run tickets upon return, do credits if necessary
- Pull literature and samples from stock as necessary
- Handle all customer pick up business
- Put together special truck runs and occasionally make truck run calls
- Enter entrance door tickets and window tickets
- Assist in counting inventory and checking stock
- Attend and assist with contractor meetings, clinics and sales meetings
Required Qualifications:
- Understanding of and the ability to work with our sales catalog
- Must be able to work with customers and the general public effectively and courteously
- Analytical Skills - Ability to use thinking and reasoning to solve a problem
- Communication, Oral - Ability to communicate effectively with others using the spoken word
- Communication, Written - Ability to communicate in writing clearly and concisely
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
- Must be able to work in a team environment
- Bachelor's Degree (four year college or university). May substitute experience for education
- Knowledge of specialty building material product lines
- Computer Skills
- Highly experienced Microsoft Office user; and, demonstrated adaptability with other company integrated systems
- Must have a valid motor vehicle operator's license
- Must be willing to work outside of normal business hours to meet the customer's needs
Preferred Qualifications:
- Prior experience desirable
Required Skills: Microsoft Office, Sales Catalog Knowledge, Specialty Building Material Product Knowledge, Communication - Oral, Communication - Written
Benefits: Health, Dental and Vision, Short-term disability (Company Paid), AD&D (Company Paid), Life insurance (Company Paid), Health Savings Account (HSA) Company Contribution up to $1,000 annually, Flexible Spending Accounts (FSA), 401K Plan plus Company matching contribution, 9 paid holiday's, Paid time off
Benefits
Health, Dental and Vision
Short-term disability (Company Paid)
AD&D (Company Paid)
Life insurance (Company Paid)
Health Savings Account (HSA) Company Contribution up to $1,000 annually
Flexible Spending Accounts (FSA)
401K Plan plus Company matching contribution
9 paid holiday's
Paid time off