Microsoft→
User Researcher
Entry LevelHybrid
Location
Redmond, WA
Salary
$101k–$199k/yr
Experience
Not specified
Posted
2 months ago
Skills
user experience researchhuman-computer interactionai-assisted research toolsdata analysis toolseffective storytellinghuman factors methodscommunication skills
Job Description
Summary: Microsoft is a leading technology company seeking a User Researcher to join their Human Centered Design team within Windows and Devices. The role involves supporting and executing human-centered research to inform the design of devices and experiences, collaborating closely with various stakeholders to ensure research insights drive product decisions.
Responsibilities:
- Support mixed-methods research studies, including interviews, usability testing, surveys, diary studies, and evaluative research across devices and experiences
- Assist with in-lab and in-field research, including preparation of study materials, session support, data capture, and participant coordination
- Analyze and synthesize qualitative and quantitative data, identifying patterns and translating findings into clear, actionable insights
- Communicate research outcomes through presentations, reports, short videos, and internal readouts for cross-functional partners
- Collaborate closely with designers, product managers, engineers, and human factors partners to ensure research insights inform product decisions
- Apply ethical research practices, including participant privacy, consent, accessibility, and inclusive research considerations
- Leverage AI-powered tools to accelerate research workflows such as study planning, transcription, note synthesis, tagging, analysis, and insight generation under guidance from senior researchers
Required Qualifications:
- Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
- OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience
- OR equivalent experience
Preferred Qualifications:
- Experience supporting research on hardware, devices, or complex end-to-end experiences
- Exposure to Human Factors or ergonomics methods
- Experience using AI-assisted tools for research tasks (e.g., transcription, coding, synthesis, insight summarization)
- Basic familiarity with data analysis tools such as R, Python, or similar
- Effective storytelling and communication skills, with the ability to explain research findings clearly to non-research audiences
Required Skills: User Experience Research, Human-Computer Interaction, AI-assisted research tools
Important Skills: Data analysis tools
Nice-to-Have Skills: Effective storytelling, Human Factors methods, Communication skills
Benefits: Certain roles may be eligible for benefits and other compensation.
Benefits
Certain roles may be eligible for benefits and other compensation.