Mobile Device Repair Associate

Summary: MetTel is a global communications solutions provider focusing on secure connectivity and network services. They are looking for a Mobile Device Repair Associate to perform diagnostics and repairs on mobile devices, manage inventory, and optimize the digital inventory system. Responsibilities: - Perform intermediate to advanced mobile diagnostics and repair on various Apple and Samsung electronics - Network unlock devices running Android OS via familiar methods of firmware flashing - Operate laser station to complete restorations on models iPhone 8 and above - Manage and replenish repair parts inventory - Create and track the timeline of returned/defective devices - Submit pass or fail repair certificates post repair - Optimize and help develop our digital inventory system of mobile device assets Required Qualifications: - Perform intermediate to advanced mobile diagnostics and repair on various Apple and Samsung electronics - Network unlock devices running Android OS via familiar methods of firmware flashing - Operate laser station to complete restorations on models iPhone 8 and above - Manage and replenish repair parts inventory - Create and track the timeline of returned/defective devices - Submit pass or fail repair certificates post repair - Optimize and help develop our digital inventory system of mobile device assets - The ideal candidate should have a fluid electro and mechanical aptitude Preferred Qualifications: - Experience with iOS, Android, and Windows Operating Systems - (Mac, Google, and Microsoft product experience is a plus but not required.) - Prior experience in cellphone or tablet repair - Phonecheck diagnostics software - Experience with JBC soldering equipment or any soldering experience - Experience with REWA refurbishing equipment or any other refurbishing equipment - Experience with M-Triangel Laser equipment or any other laser station - Proficiency in Excel or Google Sheets Required Skills: Mobile device repair, iOS operating system, Android operating system, Windows operating system, Phonecheck diagnostics software, Soldering, Refurbishing equipment, Laser station operation, Excel, Google Sheets