SOC Operator

SOC Operator 

Have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity you’ve been looking for! 

About Us:

At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients and we’re growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today! 

 

What We Offer:

• Weekly Pay - Your hard work rewarded fast.
• Competitive Benefits – Health, Dental, Vision, and more.
• Flexible Schedules – Work-life balance matters.
• 401 (k) Program – Invest in your future.
• Easy Online Application Process – Get started in minutes!

Your Responsibilities: 

• Provide Excellent Customer Service
• Monitor CCTV Camera System and accurately document activity in a daily report
• Observe, Survey, and Report on activities at your assigned location
• Respond Rapidly in critical situations
• Strong situational awareness and ability to assess potential threats.
• Proficiency in using security systems (CCTV, access control, alarm panels).
• Strong customer service and interpersonal skills to interact professionally with visitors and employees.
• Ability to enforce security policies with firmness and diplomacy.
• Excellent verbal and written communication skills.
• Ability to remain calm under high-pressure situations and emergencies.
• Physically capable of standing for extended periods, conducting patrols, and responding quickly to security incidents.

Visitor Management & Access Control

• Greet and verify visitor identity upon arrival.
• Utilize a visitor management system to check guests in and out.
• Issue visitor badges and provide appropriate directions.
• Maintain accurate and detailed visitor logs.
• Enforce security policies to prevent unauthorized access.

Security & Surveillance

• Monitor CCTV cameras, alarm systems (fire/intrusion), and access control panels for any irregularities.
• Conduct security patrols and inspect assigned areas to ensure a safe environment.
• Identify potential security risks and mitigate them before escalation.
• Maintain communication with the on-site security team and operational staff.

Incident Response & Reporting

• Report any security breaches, suspicious activities, or safety concerns to Metro One leadership.
• Respond promptly to alarms and emergencies, including fire drills and evacuation procedures.
• Provide immediate support during medical emergencies, fires, and security threats.

Communication & Customer Service

• Answer calls and inquiries with professional etiquette.
• Educate visitors and employees on security protocols and policies.
• Maintain a positive and professional demeanor while ensuring safety procedures are followed.

What We’re Looking For: 

• Strong situational awareness and ability to assess potential threats.
• Proficiency in using security systems (CCTV, access control, alarm panels).
• Strong customer service and interpersonal skills to interact professionally with visitors and employees.
• Ability to enforce security policies with firmness and diplomacy.
• Excellent verbal and written communication skills.
• Ability to remain calm under high-pressure situations and emergencies.
• Physically capable of standing for extended periods, conducting patrols, and responding quickly to security incidents.

Why M1 Global? 

 

If you're looking for more than just a job — if you want to be part of a growing, supportive team where your hard work matters — Metro One is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees. 

 

Grow your career. Strengthen your skills. Make a difference. 

 

M1 Global is an Equal Opportunity Employer.