Mestek, Inc.→
Sales Correspondent - Customer Service
Entry LevelOn-site
Location
Westfield, MA
Salary
$38k–$38k/yr
Experience
Not specified
Posted
3 weeks ago
Skills
order processingpricingfriedman erp systemmicrosoft excelmicrosoft outlookmicrosoft powerpointmicrosoft wordambitiousfunction under pressureprioritizationmultitasking
Job Description
Summary: Mestek, Inc is a company focused on providing assistance to their representatives, customers, and employees. The Sales Correspondent will act as a liaison among various departments, answer inquiries, process orders, and maintain an orderly work environment.
Responsibilities:
- Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive attitude
- Act as a liaison between Sales Reps, Managers, customers, Technical Service, Engineering, and the Factory
- Answer phone and E-mail inquiries in a timely manner
- Provide information concerning Mestek products
- Process incoming orders for unit accuracy, pricing, and shipping information
- Enter orders into Friedman ERP system
- Review information before sending to Credit/Factory
- Identify and resolve inquiries from representatives/customers relating to products
- Guide representatives and distributors in use of Sales Assistant Specifier
- Monitor fax machines for orders
- Maintain an orderly work area
- Keep filing and paperwork up-to-date
- Complete special projects as needed
- Assist other team members when work permits
- Perform similar or related duties as required or requested
Required Qualifications:
- High School Diploma or GED
- Experience in writing orders and pricing a plus
- Able to use computer software including Excel, Outlook, PowerPoint, and Word
- Ambitious, organized, and detail-oriented
- Team player who works well with others
- Able to function under pressure
- Able to prioritize and multitask
Required Skills: Order processing, Pricing, Friedman ERP system, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Ambitious, function under pressure, Prioritization, Multitasking
Benefits: Medical, dental, vision, life, and disability insurance, 401(k) Retirement Plan available, Profit Sharing (after required length of employment), Flexible Spending & Health Savings Account, Paid holidays, vacation, and sick time, Employee assistance program and other benefits
Benefits
Medical, dental, vision, life, and disability insurance
401(k) Retirement Plan available
Profit Sharing (after required length of employment)
Flexible Spending & Health Savings Account
Paid holidays, vacation, and sick time
Employee assistance program and other benefits