Intern

Summary: Mercy Medical Center is a healthcare provider serving the greater Baltimore Metro and surrounding Maryland areas. They are seeking an Intern to perform basic office functions to facilitate patient access into the practice and ensure a positive office image by responding professionally to patients and staff. Responsibilities: - Use your customer service skills to contact patient via phone, Epic software, texting and or email to schedule appointments - Documenting attempts in Epic and other software as indicated - Schedule appointments appropriately per practice protocol Required Qualifications: - Must possess a high school diploma or GED or if currently enrolled in HS, pass a literacy assessment - Excellent customer service skills - Ability to communicate using multiple tools--phone, email, Epic Software - Ability to document attempts in appropriate software per protocols - Ability to schedule patient appointments per practice protocol Required Skills: Epic Software, Appointment Scheduling Benefits: Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees, 403(b) retirement plan with generous company match and 2catch up2 provision, Paid Time Off (PTO) & company paid holidays, Reimbursement for tuition, books and fees, Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program, Employer paid Short & Long Term Disability benefits for eligible employees, Voluntary Benefits, Discounts on auto & home insurance and Verizon plans, Mercys Rewards & Recognition Program rewarding employees for going above and beyond in living Mercys Mission and Values