EMR Implementation Specialist

Summary: MEDFAR Clinical Solutions is a company that has been innovating healthcare technology since 2010, and they are seeking an EMR Implementation Specialist to ensure successful installation, training, and troubleshooting of their electronic medical record systems. The role involves collaborating with clients to customize products, conducting sales demos, and implementing features to enhance operational efficiency. Responsibilities: - Supports the business strategy by forming a backlog of features for development and customer-facing teams - Creates client-facing reports based on requested criteria - Customization of dynamic forms, patient forms, visit notes, encounter forms and problem templates - Set up automated appointment reminders: sms, calls and emails, to improve operational efficiency - Implement e-prescribing functionalities for medical staff to streamline the prescription process - Daily tasks and responsibilities: Responsible for providing solutions to clients based on their inquiry - Collaboration with finance, billing, interface and development departments - Assist other departments, such as RCM by mailing out claims and appeals for RCM clients - Customer facing responsibilities: Answers client calls, emails and tickets - Conduct Sales Demos for potential customers in order to demonstrate product features and facilitate user adoption - Conduct training for internal team as well as client training: Provider/ Admin/ Staff - Test new features and modules, such as Patient Portal, Patient Intake and Telehealth to ensure their functionality and performance meet client expectations Required Qualifications: - You have a minimum of 6 months of relevant experience working with EMR systems, such as implementation, training, or hands-on use within a medical or healthcare environment - You hold a Bachelor's degree or equivalent experience, particularly when prior medical or EMR experience is limited - You have experience with Medical Records software and are aware of a typical medical office workflow - You are able to work under pressure and handle high stress situations such as: system outages and cyber attacks - You are able to follow instructions and execute - You are able to quickly grasp new information and ready to assist with urgent tasks that are not part of your daily routine - You have the knowledge to provide workflow modifications in order to improve office efficiency and revenue for providers - You have the knowledge of setting up e-prescribing of medications and controlled substances Required Skills: EMR systems, Medical Records software, Medical office workflow, Workflow modifications, E-prescribing setup Benefits: Annual training budget of $1,500 for professional development and opportunity to grow your career in a high-growth environment.