MASS Tech LLC→
Product Owner Intern
InternshipOn-site
Location
Greensboro, NC
Salary
Not listed
Experience
Not specified
Posted
Today
Skills
product ownershipaimanufacturingbusiness analysiscustomer researchvoice of customer feedbackuser story writingproduct roadmap creationmarket researchcompetitor researchindustrial aimanufacturing execution systems (mes)supervisory control and data acquisition (scada)internet of things (iot)
Job Description
Summary: MASS Tech LLC is looking for a Product Owner Intern to support the build, research, and customer discovery of their AI-powered manufacturing copilot platform. The intern will gather customer insights, document use cases, and support product feature definition to connect customer needs with product development.
Responsibilities:
- Support the product team in defining and building Equiptalk.ai features
- Gather and summarize Voice of Customer feedback from manufacturers, operators, engineers, and business leaders
- Research customer pain points in manufacturing, maintenance, equipment troubleshooting, and shop-floor operations
- Convert customer needs into simple product requirements, user stories, and feature ideas
- Assist in creating product roadmaps, demo flows, and use-case documentation
- Support market and competitor research in industrial AI, manufacturing copilot tools, MES, SCADA, and IoT solutions
- Work with business, engineering, and customer teams to improve product-market fit
- Help prepare product presentations, demo scripts, and internal documentation
Required Qualifications:
- Must attend entirety of internship from the indicated start and end date noted above
- Minimum 3.2 GPA
- Currently enrolled in a bachelor's or master's degree program
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future (e.g., H-1B, O-1, TN, L-1, or other employment-based visas) following graduation. This position is not eligible for employer-sponsored work authorization
Required Skills: Product Ownership, AI, Manufacturing, Business Analysis, Customer Research, Voice of Customer Feedback, User Story Writing, Product Roadmap Creation, Market Research, Competitor Research, Industrial AI, Manufacturing Execution Systems (MES), Supervisory Control and Data Acquisition (SCADA), Internet of Things (IoT)
Benefits: Opportunity to lead architecture and shape at MASS Tech, Competitive salary and performance-based bonus, Paid time off and holiday policy, Professional development stipend, Parental leave and healthcare coverage
Benefits
Opportunity to lead architecture and shape at MASS Tech
Competitive salary and performance-based bonus
Paid time off and holiday policy
Professional development stipend
Parental leave and healthcare coverage