Sales Growth Specialist | Killeen, TX

Summary: MCI is one of the fastest-growing tech-enabled business services companies in the USA, seeking a results-driven Sales Growth Specialist to accelerate customer acquisition and revenue within their telecom campaign. The role focuses on engaging with customers to understand their connectivity needs and providing tailored solutions while driving revenue through consultative selling and maintaining a high-quality customer experience. Responsibilities: - Drive revenue growth through proactive customer engagement and sales conversion - Identify customer needs and recommend tailored telecom solutions and bundles - Clearly communicate product benefits, pricing, and promotional offers - Use strategic questioning to uncover upsell and cross-sell opportunities - Overcome objections confidently and close sales effectively - Meet or exceed sales KPIs, including conversion rate and revenue targets - Maintain accurate records of customer interactions and sales outcomes - Navigate multiple systems efficiently during live customer interactions - Ensure compliance with company policies, scripts, and quality standards - Contribute to a high-performance, target-driven team environment Required Qualifications: - High School Diploma or equivalent - Minimum 1 year of experience in sales or a customer-facing role - Strong sales mindset with a passion for achieving targets - Excellent communication and interpersonal skills - Ability to multitask across systems while engaging customers - Basic computer proficiency and typing accuracy (20+ WPM) - Ability to work in a fast-paced, performance-driven environment - Reliable attendance and schedule adherence - Must be authorized to work in the U.S - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint - Must be willing to submit to drug screening Required Skills: Sales, Customer engagement, Consultative selling, Upselling, Cross-selling, Telecom solutions knowledge, Computer proficiency, Typing accuracy, Dedication