Outbound Call Center Sales Representative

Summary: MCI is one of the fastest-growing tech-enabled business services companies in the USA, and they are seeking a motivated Outbound Call Center Sales Representative. The role involves contacting customers, presenting telecom offerings, and closing sales while maintaining quality and compliance standards. Responsibilities: - Place outbound calls to prospective and existing customers - Promote telecom services and bundled offerings - Deliver clear, accurate product and pricing information - Build rapport quickly and maintain professional communication - Manage call flow efficiently to maximize productivity - Meet established KPIs for sales, quality, and call handling - Record and update customer information accurately in systems - Follow scripts, compliance guidelines, and quality standards - Collaborate with team members and leadership to improve performance Required Qualifications: - High School Diploma or equivalent - 1+ year experience in a call center or sales role - Strong communication and listening skills - Ability to work under pressure and meet targets - Proficiency in basic computer applications - Ability to multitask while navigating systems - Reliable attendance and punctuality - Authorized to work in the U.S - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint - Must be willing to submit to drug screening Required Skills: Call center experience, Sales experience, Basic computer applications proficiency, Customer information system usage, Compliance, quality standards adherence, Multitasking, Listening