Home Internet Sales Representative | Killeen, TX

Summary: MCI is one of the fastest-growing tech-enabled business services companies in the USA, specializing in customer experience and business process outsourcing. They are seeking a Home Internet Sales Representative to guide customers in selecting suitable home internet solutions while achieving sales targets and maintaining a positive customer experience. Responsibilities: - Engage customers to assess home internet needs and usage - Recommend suitable internet plans, speeds, and bundled services - Educate customers on product features, benefits, and pricing - Identify upsell opportunities such as add-ons and bundled packages - Close sales confidently while maintaining a positive customer experience - Achieve sales and performance targets consistently - Document customer interactions and service selections accurately - Navigate multiple systems while assisting customers - Stay informed on product updates and promotions Required Qualifications: - High School Diploma or equivalent - At least 1 year of sales or customer service experience - Strong communication and customer engagement skills - Basic technical understanding or willingness to learn - Ability to multitask and navigate systems efficiently - Strong attention to detail and organizational skills - Reliable attendance and schedule flexibility - Authorized to work in the U.S - Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint - Must be willing to submit to drug screening Required Skills: Sales, Customer Service, Basic Technical Understanding, Multitasking, System Navigation, Customer Engagement