Program Director - Valley Health

Program Director - Valley Health Location: Winchester, VA Program Director - Valley Health Summary The Program Director is responsible for all aspects of patient care for the Inpatient Rehabilitation Unit, named Valley Health Winchester Medical Center Mary Free Bed Rehabilitation. The Program Director is expected to achieve and maintain an effective and harmonious multidisciplinary team of professionals through collaboration, leadership, and management.  The director participates in leadership activities within Mary Free Bed Hospital and Valley Health and follows the components of the relationship as outlined in the Joint Operating Agreement between these organizations. Essential Job Responsibilities Staff will provide patient care, treatment, and services within the scope of their license, certification or registration and as required by law and regulation. Program Leadership – Manages all inpatient activities of the Inpatient Rehabilitation Unit for Valley Health MFB, to promote excellent clinical quality, strong patient satisfaction, and high value. Develops standards of care for all patients served, in accordance with policies and procedures of Valley Health Care and Mary Free Bed. Provides direction for the day-to-day staffing of both nursing and therapy staff in the inpatient rehabilitation hospital. Maintains accreditation and compliance with all appropriate entities including the Center for Medicare and Medicaid Services (CMS), Virginia Department of Health, and DMV. Maintains knowledge of developments in the rehabilitation industry. Manages program in compliance with all safety standards. Physician Relations – Maintains effective working relationships with the inpatient rehabilitation medical director(s) and other physicians that provide care to the patients served. Fiscal Responsibility – Responsible for financial performance of the rehabilitation hospital. Staff Selection, Orientation, and Feedback – Oversees the selection, hiring, orientation and training of new staff.  Assures regular feedback regarding performance is provided to new and existing employees.  Develops performance goals and appropriate methods of measuring progress.  Conducts performance evaluations in accordance with timelines established by Mary Free Bed (for MFB employees) and Valley Health (for Valley Health employees, if applicable). Positions that may report to this leader: All positions within the unit will directly or indirectly report to this position. Staff Development and Mentoring – Provides program leadership related to ongoing staff development and mentoring of department employees.  Encourages staff development through formal and informal learning opportunities, using competency-based education programs. Program Evaluation - Develops a program evaluation process that provides timely reporting of key clinical quality, customer service, growth, people and financial indicators. Quality Improvement and Clinical Outcomes - Provides leadership related to performance improvement activities for the inpatient rehabilitation program, to achieve quality results and clinical outcomes that meet or exceed comparative benchmarks.  Shares best practices with peers within the MFB System and the industry, and incorporates lessons learned from the same. Professional Work Environment - Encourages a culture of personal accountability, solution-seeking behavior, mutual respect, open communication, openness to change, enthusiasm, and pride. Interdepartmental and Interdisciplinary Collaboration - Promotes collaboration of all disciplines within the inpatient rehabilitation unit, and with other departments and institutions.  Maintains a close working relationship with the case management team and acute care therapy teams from Valley Health and other acute care hospitals.  Works to effectively integrate all members of the patient care team to provide outstanding rehabilitation services. Program Development and Marketing - Provides program leadership related to the development of policies, procedures, and protocols for clinical issues and program development.  Provides leadership for development of marketing activities.  Maintains responsibility for all aspects of the admission process for the inpatient rehabilitation unit, including the admission criteria.  Collaborates with the MFB System Director of Business Development to provide input into and feedback related to the work of the admission liaisons, and process flows related to referral response and inpatient rehabilitation admissions. Regulatory and PPS Compliance: Maintains responsibility for the Prospective Payment System/IRF-PAI system, including record collection and timely transmittal.   Assures processes are in place to comply with regulatory and documentation requirements of CMS and other payers.  Implements processes to accurately capture functional documentation, comorbidities, and other applicable aspects of documentation to assure compliance and revenue maximization.  Works collaboratively with the Manager of Regulatory and PPS Compliance for the MFB System, as well as the HIM/Coding team from Valley Health and Mary Free Bed, when applicable. Additional Leadership Responsibilities – As determined by the System Director of Operations and other system leaders, with guidance from the leadership teams from Mary Free Bed and Valley Health that serve on the Valley Health Mary Free Bed. Leadership Must-Haves will be followed for patient and staff interactions: We’ll embrace all people by: Treating everyone with dignity and respect. Opening more doors to opportunity for others to succeed. Growing talent and people. Ensuring a welcoming experience for all we serve, regardless of origin, race, religion, disability, sexual orientation or socioeconomic status. Taking action against discrimination. Honoring our differences and how we collaborate. Educating staff, patients and the communities we care for. Restoring hope and freedom, together. Rounding Thank You Notes Employee Selection/Peer Interviewing Key Words at Key Times AIDET® + Promise Standards of Behavior Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications Education:  Bachelor’s Degree or higher in Nursing, Physical Therapy, Occupational Therapy, or Speech Therapy required. Preferred: Master’s degree or higher Virginia RN, PT, OT, or SLP licensure. Experience:   A minimum of three years of relevant leadership experience and direct supervision of clinical staff. Accurate decision-making and strong leadership skills Information management skills and ability to interpret, communicate, and present data.  Demonstrated excellent written and verbal communication skills Demonstrated ability to work both independently and in conjunction with a team of professionals for problem solving. Sense of urgency, collaborative team style, and ability to quickly adapt to changes in priorities. Ability to multi-task and delegate tasks for timely project completion. Demonstrated commitment to organizational mission with a “whatever it takes” attitude to get the job done. Excellent organizational skills Physical Requirements for Essential Job Qualification Levels: None (No specific requirements) Occasionally (Less than 1/3) Frequently (1/3 to 2/3) Majority (More than 2/3) Remain in a stationary position: Majority Traverse or move around work location: None Use keyboard:  Frequently Operate or use department specific equipment:  None Ascend/Descend equipment or ladder: None Position self to accomplish the Essential Functions of the role: None Receive and communicate information and ideas for understanding: None Transport, position, and/or exert force: Up to 10 pounds:   Occasionally Up to 25 pounds:  _____ Up to 50 pounds:  _____ Up to 75 pounds:   _____ More than 100 pounds:  _____ Other weight: Up to___ pounds  _____ Other: None Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at recruitment@maryfreebed.com. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.