Client Relationship Executive

Client Relationship Executive Location: Singapore - Marina View Company: Marsh Description: Welcome to Brighter! Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing. At Mercer, we walk the talk: Voted #1 HR Consulting Company globally Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online Great Package and Recognition Programs Energetic & flexible environment surrounded by supportive colleagues We take care of our people, and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun. Our passion is making a difference in people’s lives. For us, it’s not just a business — it’s a mission. Our more than 20,000 employees work every day to improve the health, wealth, and careers of more than 110 million people globally. Mercer Health and Benefits team is seeking candidates for the following position based in the Singapore office: Client Relationship Executive We will rely on you to: Assists with performing critical client functions, including evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines. Assists more senior Account Managers with retention and generating new business, by leveraging strategy information and managing contract reviews and midterm changes. Begins to maintain relationships with less complex clients, prospects, client teams and producers to provide best in class service and drive growth. Serves as a client contact for day-to-day needs and answers standard client questions to improve the client experience. Keeps abreast of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients. Manages and records all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final policy. Manage insurer relationship and monitor KPI to ensure performance delivery by the insurers. Run analytics and evaluate clients' insurance programs to better serve clients. Conduct remarketing to prepare and propose recommendations on the best solution to our clients. Involved in projects to uplift revenue, improve efficiency and work processes. What you need to have: Keen interest in field of employee benefits. To perform the role, candidate must clear all 6 papers in order to apply licensing. Outstanding analytical thinking and problem-solving skills. Excellent verbal and written communication skills. Ability to prioritize and handle multiple tasks under tight deadlines and to work on a team. Demonstrable ability or interest in data cleaning, analysis, and recordkeeping. MAS qualification is required for this role. What makes you stand out: Relentless curiosity to acquire new knowledge and skills. Highly motivated and meticulous. Adaptability to thrive in fast paced and complex environments. Ability to build relationships by communicating with team members. A genuine interest in telling stories with data. Prior domain knowledge, and client management experience in health and benefits consulting would be a plus. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X. Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.