Safety and Security Officer PM

Summary: Marriott Vacations Worldwide is a hospitality company seeking a Safety and Security Officer PM. The role involves patrolling the property, monitoring security systems, assisting guests, and responding to emergencies while ensuring safety and security protocols are followed. Responsibilities: - Patrols all areas of the property; assists owner/guests with room access - Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system - Locks property entrances when required - Conducts daily physical hazard inspections - Responds to accidents, contacts EMS or administers first aid/CPR as required - Assists owner/guests/associates during emergency situations - Notifies appropriate individuals in the event of accidents, attacks, or other incidents - Defuses owner/guest/associate disturbances - Calls for outside assistance if necessary - Completes incident reports to document all Loss Prevention related incidents - Handles all interruptions and complaints - Resolves safety hazard situations - Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation - Reports to scenes of vehicle accidents/thefts - Calls for assistance using proper code responses - Completes a Loss Prevention shift summary/daily activity report - Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals - Conducts investigations and gathers evidence - Conducts interviews with relevant parties - Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications - Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets - Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation - Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette - Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates - Complies with quality assurance expectations and standards - Stands, sits, or walks for an extended period or for an entire work shift - Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance - Performs other reasonable job duties as requested by Supervisors - Attention to customer service with a professional and pleasant personality - Available to work a flexible schedule including evenings, weekends, and holidays Required Qualifications: - Patrols all areas of the property; assists owner/guests with room access - Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system - Locks property entrances when required - Conducts daily physical hazard inspections - Responds to accidents, contacts EMS or administers first aid/CPR as required - Assists owner/guests/associates during emergency situations - Notifies appropriate individuals in the event of accidents, attacks, or other incidents - Defuses owner/guest/associate disturbances - Calls for outside assistance if necessary - Completes incident reports to document all Loss Prevention related incidents - Handles all interruptions and complaints - Resolves safety hazard situations - Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation - Reports to scenes of vehicle accidents/thefts - Calls for assistance using proper code responses - Completes a Loss Prevention shift summary/daily activity report - Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals - Conducts investigations and gathers evidence - Conducts interviews with relevant parties - Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications - Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets - Welcomes and acknowledges all owners/guests according to company standards, anticipates and addresses owners/guests' service needs, assists individuals with disabilities, and thanks owners/guests with genuine appreciation - Speaks with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette - Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of other associates - Complies with quality assurance expectations and standards - Stands, sits, or walks for an extended period or for an entire work shift - Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance - Performs other reasonable job duties as requested by Supervisors - Attention to customer service with a professional and pleasant personality - Available to work a flexible schedule including evenings, weekends, and holidays Required Skills: First Aid, CPR, Incident Reporting, Safety Training, Loss Prevention, Security Monitoring, Emergency Response, Investigation, Interviewing, Customer Service