Retail Support Associate - Shoe Expeditor, Riverside Galleria at Tyler

Summary: Macy's is a well-established retail company that has been part of America's story for over 160 years. The Retail Support Associate will be responsible for executing merchandise movement and placement strategies, enhancing the visual appeal of the sales floor, and ensuring accurate pricing and promotional signage while providing excellent customer service. Responsibilities: - Execute merchandise movement and placement strategies - Enhance the visual appeal of the sales floor - Maintain well-organized and shoppable displays - Ensure that pricing and promotional signage is accurate and up to date - Greet customers with genuine hospitality and offer assistance - Collaborate with colleagues across departments to meet shared goals - Support visual merchandising by updating mannequins and resetting floor layouts - Maintain a shoppable space by recovering the floor and fitting rooms - Replenish merchandise and support any needed merchandise moves - Share Loyalty program benefits and ensure customers have all they need Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Must be able to read and understand employment policies and safety rules/procedures in English - Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events - Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections - Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices - Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits - Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience - Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience - Meeting daily sales goal challenges - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Point-of-Sale Technology, Digital Tools, Merchandising, Sales Goal Achievement, Customer Service Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice