Macy's→
Retail Selling Support Associate - Womens Clothing, Woodfield - Part Time
Entry LevelOn-sitePart-time
Location
1 Woodfield Mall, Schaumburg, IL, 60173
Salary
$31k–$41k/yr
Experience
No experience required
Posted
1 day ago
Skills
cash register operationelectronic device handlingsales goal achievementcustomer account openingloyalty program knowledge
Job Description
Summary: Macy's is a storied retail company that has been a part of American culture for over 160 years. They are seeking a Retail Selling Support Associate to help customers express their personal style through engaging conversations and exceptional service while maintaining merchandise standards and a polished shopping environment.
Responsibilities:
- Help customers express their personal style and turn fashion into a source of inspiration
- Actively circulate the sales floor to understand each customer’s needs, share the benefits of our loyalty programs, and guide them through a seamless shopping journey from start to finish
- Maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to ensure a polished, shop-ready environment
- Begin each day energized and ready to make an impact, reviewing sales goals and staying up to date on current trends and promotions
- Focus on the customer by offering a warm welcome and creating friendly, personal conversations to build customer relationships
- Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves
- Share our Loyalty program benefits, ensuring customers have all they need and ending with a sincere thank-you
- Support one another with honesty, care, and collaboration to better serve customers and communities
Required Qualifications:
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
- Be comfortable communicating and collaborating with customers and colleagues
- Meeting daily sales goal challenges
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- You can handle electronic devices with no problem
- This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
- Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
- Requires close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Required Skills: Cash register operation, Electronic device handling, Sales goal achievement, Customer account opening, Loyalty program knowledge
Benefits: Comprehensive health and wellness coverage, 401(k) match to invest in your future, Paid time off, Eight paid holidays, Continuous learning and leadership development, Joining one of our Colleague Resource Groups, Volunteer opportunities, Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice
Benefits
Comprehensive health and wellness coverage
401(k) match to invest in your future
Paid time off
Eight paid holidays
Continuous learning and leadership development
Joining one of our Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice