Retail Fulfillment and Receiving Support Associate, Citrus Park - Flex

Summary: Macy's is a storied retail company that has been serving customers for over 160 years. They are seeking a Fulfillment and Receiving Support Associate to assist with inventory management, customer interactions, and maintaining smooth store operations, ensuring a positive customer experience. Responsibilities: - Support store operations by maintaining inventory accuracy and ensuring a smooth customer experience - Receive and organize merchandise, pick, pack, and process trailers, and retrieve orders from back-of-house storage - Deliver orders curbside to customers and monitor alerts for Buy Online Pickup In-Store (BOPS) orders - Greet shoppers warmly, resolve issues, and maintain a shoppable space by recovering the floor and fitting rooms - Support teammates with honesty, care, and collaboration to better serve customers and communities Required Qualifications: - Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality - Must be able to understand and communicate effectively with customers, co-workers, and supervisors - Read and understand employment policies and safety rules/procedures in English - Be comfortable communicating and collaborating with customers and colleagues - Meeting daily sales goal challenges - Enjoy meeting people, learning about them, and sharing information - Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics - This position requires talking, lifting, constant moving, standing, and reaching with arms and hands - Standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level - Requires close vision, color vision, depth perception, and focus adjustment - Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Required Skills: Inventory Management, Order Fulfillment, Merchandise Receiving, Use of Handheld Equipment, Cash Register Operation, Customer Service Benefits: Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice