Macy's→
Retail Clothing Brand Ambassador - Tailored Clothing, Cherry Hill - Full Time
Entry LevelOn-siteFull-time
Location
2000 Route 38, Cherry Hill, NJ, 08002
Salary
Not listed
Experience
1+ years
Posted
1 month ago
Skills
retail experiencecustomer servicesales techniquespoint of sale systemscommunication skillsteamworktime managementcreativitypositive attitude
Job Description
Summary: Macy's is a well-established retail company that has been a part of American culture for over 160 years. They are seeking a Retail Clothing Brand Ambassador to drive sales by connecting with customers, sharing product knowledge, and executing strategic merchandising initiatives.
Responsibilities:
- Provide an exceptional customer experience by ensuring the customer is always the priority
- Greet customers, make product recommendations, and upsell
- Serve as a liaison between designated vendors and the personal stylists and the store leadership team
- Ensure sales floor is neat, clean, and properly signed for sales and markdowns
- Create and implement best practices to drive sales, turn, and gross margin above company average
- Build brand-specific clientele to support local marketing
- Execute vendor and non-vendor events to increase sales
- Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met
- Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Required Qualifications:
- Minimum 1 year previous selling or retail experience required
- Demonstrate ability to build relationships and convert customers into clients
- Energetic and positive attitude
- Possess vision and creativity
- Self-starter, able to work independently and as part of a team; must have excellent time management skills
- Ability to effectively communicate and present information to customers, peers, and all levels of management
- Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively across departments
- Must be comfortable with the use of computers, mobile devices, and frequent use of radio frequency equipment
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- This position requires lifting, constant moving, standing, and reaching with arms and hands
- Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders
- Reaching, including above eye level, crouching, kneeling, stooping and color vision
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Required Skills: Retail experience, Customer service
Important Skills: Sales techniques, Point of sale systems
Nice-to-Have Skills: Communication skills, Teamwork, Time management, Creativity, Positive attitude
Benefits: Comprehensive health and wellness coverage, 401(k) match, Paid time off, Eight paid holidays, Merchandise discounts, Performance-based incentives, Annual merit review, Employee Assistance Program with mental health counseling and legal/financial advice
Benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice