Community Specialist | University Park Village - Fort Worth

Summary: lululemon is an innovative performance apparel company that focuses on creating transformational products and experiences. The Community Specialist is responsible for executing the store’s community strategy, engaging with the community, and providing a world-class guest experience. Responsibilities: - Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life - Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention - Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub - Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience - Attend, support, and/or host local and regional Community events - Execute the product seeding strategy through community partners and Ambassadors - Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives - Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members Required Qualifications: - Must be legally authorized to work in the country in which the store is located - Must have the ability to travel to assigned store with reliable transportation methods - 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building Preferred Qualifications: - Education: High school diploma/GED/equivalent, or above - Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities Required Skills: Grassroots Marketing, Brand Engagement, Technical Product Education, Event Support and Hosting, Inclusion & Diversity, Connection and Partnership, Learner Mindset, Self-Leadership, Planning and Organizing, Collaboration and Teamwork, Interactive Communication Benefits: Target Bonus: $2.00/hour, Employees in this position may be eligible for our competitive bonus program and equity offerings, subject to program eligibility requirements, Extended health and dental benefits, and mental health plans, Paid time off, Savings and retirement plan matching, Generous employee discount, Fitness & yoga classes, Parenthood top-up, Extensive catalog of development course offerings, People networks, mentorship programs, and leadership series (to name a few)