Title Clerk

Duties and responsibilities include but are not limited to the following:   

• Serve as a title clerk and track all incoming and released titles for collateralized loans. 
• Perform outbound phone calls to follow-up with members on titles not received.
• Ensure the credit union’s lien is filed on all titles for direct and indirect loans.
  • Monitor all incoming titles to ensure the lien is placed accurately.
  • Work a weekly report showing the accounts in which the titles/lien notifications have not been received after 60, 90, and 120 days.
  • Prepare and mail the necessary state title forms to obtain members’ signatures.
  • Collect the proper forms and fees from the closing loan officer for lien placement.
  • Complete title forms to send to each state in which the borrower reside to have the credit union’s lien recorded on each title.
• Release titles to members on paid off loans and document the delivery method.
• File all incoming titles accurately in the secure filing system.
• Process paperwork on vehicles that were deemed total losses and send letters of guarantee to insurance companies.
• Prepare payoff quotes for dealerships in the credit union’s indirect lending program.
• Post loan payoff checks and refunds of GAP or warranty policies received at the credit union.
• File GAP claims on vehicles totaled or stolen.
• Mail security agreements to obtain signatures from owners of vehicles who are not borrowers on the loan.
• Maintain accuracy on all documentation to ensure the credit union has secured all collateral used for lending purposes.
• Assist members, employees and dealerships with questions or concerns.
• Check incoming titles for accuracy on year, make, model and VIN on all booked collateralized loans and indicate in the core processing system that the title has been received.
• File UCCs for all non-titled collateral loans.
• Prepare lien releases upon request for paid off loans.
• Prepare the necessary documentation for name change requests.
• Assist the Asset Protection Department with titles where the collateral has been repossessed or included with a bankruptcy.
• Update and maintain all electronic titles.
• Develop an understanding of credit union history, philosophy, organization, bylaws, and operational procedures.
• Develop a working knowledge of the credit union’s data processing system and word processing software.
• Adhere to the credit union’s S.E.R.V.I.C.E. standards.
• Any other duties assigned by my supervisor or management.

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.