Inside Sales Associate

Summary: Lawrence Equipment, Inc. is an innovator in the manufacturing of state-of-the-art equipment for the flatbread and snack food industries. They are seeking a motivated Parts Sales Associate to join their B2B team, focusing on providing exceptional customer service and maintaining communication between customers and internal departments. Responsibilities: - Provide outstanding customer service by assisting customers with their inquiries and purchases via phone, email, and in person - Maintain stock levels by communicating with internal departments - Utilize effective phone etiquette to assist customers over the phone when necessary - Collaborate with team members to achieve sales goals and enhance the overall customer service experience Required Qualifications: - Previous experience in B2B sales or customer service - Strong communication skills with an emphasis on phone etiquette - Ability to work effectively in a fast-paced environment while maintaining attention to detail - A positive attitude, willingness to learn, and ability to work as part of a team Preferred Qualifications: - Familiarity with MRP systems - Bilingual candidates are encouraged to apply, as this can enhance customer interactions Required Skills: B2B sales, Customer service, MRP systems, Phone etiquette, Bilingual Benefits: 401(k), Dental insurance, Employee discount, Flexible schedule, Health insurance, Paid time off, Vision insurance