Part-Time Stockroom Operations Associate

Summary: Kohl's is seeking a Part-Time Stockroom Operations Associate to deliver excellent customer service and execute store operations. The role involves processing freight, replenishing the sales floor, engaging with customers, and training new hires on company standards. Responsibilities: - Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment - Replenish the sales floor as necessary based on sell through and seasonal changes - Engage customers by greeting them and offering assistance with products and services - Execute all product protection standards - Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership - Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture - Exercising good judgment and discernment when making decisions; taking appropriate partners as needed - Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues - Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience - Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) - Accomplishing multiple tasks within established timeframes - Following company policies, procedures, standards and guidelines - Maintaining adherence to company safety policies for the safety of all associates and customers - Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel - Other responsibilities as assigned Required Qualifications: - Excellent customer service skills and ability to multi-task with strong attention to detail - Verbal/written communication and interpersonal skills - No retail experience required - Must be 16 years of age or older - Flexible availability, including days, nights, weekends, and holidays - Ability to perform the accountabilities listed in the 'What You'll Do' Section - Ability to satisfactorily complete company training programs - Ability to comply with dress code requirements - Basic math and reading skills, legible handwriting, and basic computer operation - Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed - Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company - Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc - Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift - Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis - Ability to stand/walk for the duration of a scheduled shift - Ability to visually verify information and locate and inspect merchandise - Ability to comply with health and safety standards Preferred Qualifications: - Client facing retail or service industry experience Required Skills: Basic Math Skills, Basic Reading Skills, Basic Computer Operation, Handheld Scanner Operation, Customer Service, Communication, Interpersonal Skills, Attention to Detail, Multi-tasking