Office Assistant 1- Merchandise

Summary: Knott's Berry Farm is a well-known amusement park, and they are seeking an Office Assistant 1 to manage general office tasks within the department. The role involves handling calls, maintaining reports, managing associate files, and ensuring guest service standards are met. Responsibilities: - Completes all daily, weekly, and monthly tasks and reports associated with operating an area, including, but not limited to, Daily Operational Lists, Work Order reports, and Work Permit reports - Creates and maintains associates' files, inputting associate performance documentation and generating Job Performance Evaluation for approval by the Supervisor - Reviews and adjusts rest and meal periods for all department hourly employees; monitors and reviews employees' hours through a time keeping system, notifying the Supervisor or Manager on duty immediately if a concern arises - Answers phones and dispatches calls appropriately; assists associate and guests with questions and relays them to the appropriate member of management for assistance when necessary - Provides guest service according to Six Flags standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions - Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision - Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs - Meets Six Flags' attendance requirements as outlined in Six Flags' attendance policies - Adheres to Six Flags' Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures - Other duties may be assigned Required Qualifications: - Must have prior office experience - Ability to work nights, weekends and holiday periods to meet business needs - Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law Required Skills: Office experience Nice-to-Have Skills: Background check, Availability for nights/weekends, Guest service skills, Compliance with safety guidelines