Kitsap Credit Union→
CC Lending Specialist
Entry LevelHybrid
Location
Bremerton, WA
Salary
$57k–$71k/yr
Experience
Not specified
Posted
Today
Skills
consumer lendingpersonal lendingauto lendingcredit card lendingloan documentationloan counselingloan underwritingmicrosoft officekitsap credit union operating systemsself-service technologynmls registrationsafe act compliance
Job Description
Summary: Kitsap Credit Union is a not-for-profit, member-owned financial cooperative committed to the financial wellbeing of its members. The CC Lending Specialist role involves providing exceptional service to members, deepening relationships through cross-selling products, and managing lending applications efficiently.
Responsibilities:
- Answer inbound calls from members or prospects – adhering to KCU standard business practices using sound judgement
- Effectively work online lending queue to ensure quick turnaround on pending applications
- Obtain detailed information on behalf of member or prospect to ensure application is complete for underwriter review and decisioning
- Complete entire account review during time of application to look for cross sell opportunities of KCU products to create more fully engaged members
- Achieve lending and sales goals while meeting standards for quality; may include inbound and/or outbound calling
- Communicate loan decisions to applicants, provide loan counseling and/or alternative lending solutions as needed
- Accurately and efficiently prepare loan documentation and fund loans according to policies, procedures, and regulations
- Maintain an active knowledge of Kitsap Credit Union’s lending products, policies, procedures, applicable laws, and regulations
- Process new accounts to accommodate non-member loan requests received via our online and mobile channels
- Maintain a high level of confidentiality relative to any information received directly or indirectly
- Maintain a strong knowledge of KCU operating systems and self-service technology
- Contribute to effective department and credit union operations by performing other related duties as assigned
Required Qualifications:
- Excellent interpersonal communication skills including effective listening, speaking, and writing
- Excellent verbal and written communication skills
- Ability to present, explain and refer products and services
- Excellent organizational skills and attention to detail
- Proficient in Microsoft Office applications
- Ability to learn and maintain strong level of Kitsap Credit Union's core operating systems and self-service technology (iPhones, Androids, etc.)
- Demonstrate a high level of engagement and active collaboration contributing to a positive team environment
- Understand, model, and represent KCU's core values
- High school diploma or GED
- One year of experience in a financial institution
- One year of consumer lending (personal, Auto and Credit Cards) experience
- Availability during Saturdays and extended business hours
- Must be registered with the Nationwide Mortgage Licensing System (NMLS) within 30 days of hire and comply with the SAFE Act regulations
Preferred Qualifications:
- An understanding of credit fundamentals and underwriting criteria preferred
Required Skills: Consumer Lending, Personal Lending, Auto Lending, Credit Card Lending, Loan Documentation, Loan Counseling, Loan Underwriting, Microsoft Office, Kitsap Credit Union Operating Systems, Self-Service Technology, NMLS Registration, SAFE Act Compliance
Benefits: Free onsite parking, Annual time off and sick time accrued, 11 Paid holidays, 1 Personal floating day, Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance, Employee Assistance Program, Choose from a PPO medical plan or a High Deductible with a Health Savings Account, 3% KCU funded Safe Harbor Contribution to your 401K, KCU will match up to 2% of your 401K contributions, All 401K contributions are 100% vested, Potential annual incentive in all roles within Kitsap Credit Union, Tuition reimbursement, 8 hours of paid volunteer time off, Discounts on KCU's products and services, Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee
Benefits
Free onsite parking
Annual time off and sick time accrued
11 Paid holidays
1 Personal floating day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services
Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee