CC Lending Specialist

Summary: Kitsap Credit Union is a not-for-profit, member-owned financial cooperative committed to the financial wellbeing of its members. The CC Lending Specialist role involves providing exceptional service to members, deepening relationships through cross-selling products, and managing lending applications efficiently. Responsibilities: - Answer inbound calls from members or prospects – adhering to KCU standard business practices using sound judgement - Effectively work online lending queue to ensure quick turnaround on pending applications - Obtain detailed information on behalf of member or prospect to ensure application is complete for underwriter review and decisioning - Complete entire account review during time of application to look for cross sell opportunities of KCU products to create more fully engaged members - Achieve lending and sales goals while meeting standards for quality; may include inbound and/or outbound calling - Communicate loan decisions to applicants, provide loan counseling and/or alternative lending solutions as needed - Accurately and efficiently prepare loan documentation and fund loans according to policies, procedures, and regulations - Maintain an active knowledge of Kitsap Credit Union’s lending products, policies, procedures, applicable laws, and regulations - Process new accounts to accommodate non-member loan requests received via our online and mobile channels - Maintain a high level of confidentiality relative to any information received directly or indirectly - Maintain a strong knowledge of KCU operating systems and self-service technology - Contribute to effective department and credit union operations by performing other related duties as assigned Required Qualifications: - Excellent interpersonal communication skills including effective listening, speaking, and writing - Excellent verbal and written communication skills - Ability to present, explain and refer products and services - Excellent organizational skills and attention to detail - Proficient in Microsoft Office applications - Ability to learn and maintain strong level of Kitsap Credit Union's core operating systems and self-service technology (iPhones, Androids, etc.) - Demonstrate a high level of engagement and active collaboration contributing to a positive team environment - Understand, model, and represent KCU's core values - High school diploma or GED - One year of experience in a financial institution - One year of consumer lending (personal, Auto and Credit Cards) experience - Availability during Saturdays and extended business hours - Must be registered with the Nationwide Mortgage Licensing System (NMLS) within 30 days of hire and comply with the SAFE Act regulations Preferred Qualifications: - An understanding of credit fundamentals and underwriting criteria preferred Required Skills: Consumer Lending, Personal Lending, Auto Lending, Credit Card Lending, Loan Documentation, Loan Counseling, Loan Underwriting, Microsoft Office, Kitsap Credit Union Operating Systems, Self-Service Technology, NMLS Registration, SAFE Act Compliance Benefits: Free onsite parking, Annual time off and sick time accrued, 11 Paid holidays, 1 Personal floating day, Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance, Employee Assistance Program, Choose from a PPO medical plan or a High Deductible with a Health Savings Account, 3% KCU funded Safe Harbor Contribution to your 401K, KCU will match up to 2% of your 401K contributions, All 401K contributions are 100% vested, Potential annual incentive in all roles within Kitsap Credit Union, Tuition reimbursement, 8 hours of paid volunteer time off, Discounts on KCU's products and services, Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee