Quality Assurance Analyst

Description

Lead the Way to Intelligent Banking with Us!

You might not think about what happens behind the scenes when you check your bank balance or deposit a check from your phone, but we do. Every day.

Kinective empowers banks and credit unions to move beyond keeping up with technology to shaping the future of banking. Our platform seamlessly connects the right tools, delivers real-time data, and drives smarter operations for more than 4,000 financial institutions nationwide. We are a fast-growing team built on individual ownership, company-wide collaboration, and setting industry-leading standards. Here, new ideas are encouraged, candid feedback is welcomed, and your growth truly matters as much as the company’s. At Kinective, we are leading the way to intelligent banking together and enjoying the journey along the way.

Why This Role Matters

As a QA Analyst at Kinective, you’ll play a key role in guaranteeing our products are reliable, scalable, and ready for real-world banking environments. Partnering closely with Product and Engineering, you’ll help translate requirements into thoughtful test strategies, identify issues early, and validate complex integrations across systems.

This role goes beyond test execution—you’ll act as a quality advocate throughout the development lifecycle, driving better processes, improving automation, and helping teams deliver with confidence. If you enjoy digging into problems, improving how things work, and building software customers can trust, you’ll thrive here.

Requirements

What you’ll own

Test Strategy & Planning

• Review business and product requirements to ensure clear, testable outcomes
• Partner with QA, Product, and Engineering to define test strategies, scenarios, and coverage
• Identify risks early and contribute to improving QA processes and standards
• Perform functional, UAT, Integration, End to End, Regression, Performance, Load and Ad-hoc testing.

Test Execution & Automation

• Execute test cases (manual or automated) and analyze results

Defect Management & Troubleshooting

• Identify, document, and track defects in JIRA with clear reproduction steps and impact
• Triage, prioritize, and own issues through resolution in collaboration with development teams
• Perform root cause analysis on defects and system issues, escalating when necessary to ensure timely resolution

Collaboration & Continuous Improvement

• Work cross-functionally (and across time zones) to ensure quality throughout the SDLC
• Maintain QA documentation, test cases, and knowledge-sharing resources
• Continuously improve testing efficiency, automation coverage, and overall product quality

How We’ll Measure Success

• High-quality releases with minimal defects reaching production
• Strong test coverage, root cause analysis, reporting and documentation
• Early detection of issues, reducing downstream risk and rework
• Ongoing improvements to QA processes, enabling faster, more reliable releases
• Effective collaboration across teams, making quality a shared responsibility

Success here isn’t about checking boxes – it’s about propelling Kinective’s mission to lead the way to intelligent banking. You must bring excellence to your craft, balance resourcefulness with respect, share and celebrate unique expertise and diverse perspectives, and continuously raise the bar as we innovate and grow.

Necessary Qualifications & Competencies

Education & Work Experience

• High School diploma or GED
• 2+ years as a Quality Assurance tester or similar role

Other Skills & Experience

• Experience API testing tools (Postman/Insomnia)
• Working knowledge of SQL, APIs, and system integrations
• Familiarity with Azure or AWS, Active Directory, and web servers
• Strong understanding of SDLC, STLC, and QA methodologies
• Experience working in Agile environments
• Strong analytical and problem-solving skills with high attention to detail
• Clear documentation and communication skills
• Self-motivated, adaptable, and collaborative

Nice to Have

• Experience with root cause analysis and process improvement
• Azure/AWS certifications
• Some experience working with AI?assistant and AI assisted testing tools to enhance QA activities
• Understanding of?Microservices
• Experience with some scripting like Javascript or Powershell

Pay, Benefits & Total Rewards

$50,000 – $60,000

The salary range listed reflects the minimum and maximum for this role. Individual compensation is based on experience, qualifications, job-related skills, location, and internal equity, and most offers are not made at the top of the range.

Base pay is one part of Kinective’s Total Rewards package. Depending on the role, employees may also be eligible for bonuses, commissions, or equity. All employees have access to a competitive benefits package designed to support health, well-being, and financial security, including:

• Comprehensive health coverage (medical, dental, vision, prescriptions, life & disability)
• Flexible PTO, 11 company holidays, and generous parental and caregiver leave
• An immediately vested 401(k) with company contributions
• Wellness resources and professional development opportunities

If you’ve made it this far, we’d love to hear from you. Click Apply to start the conversation, even if you’re not sure you check every box. Learn more about Kinective at www.kinective.io.

Please note that this role does not currently offer sponsorship opportunities.