Retail Operations Intern 2026

Summary: Kalamazoo Growlers is a prominent sports and entertainment organization in the Northwoods League, offering a unique internship opportunity for college students interested in sports merchandise management and sales. The Retail Operations Intern will gain hands-on experience in managing merchandise operations, including inventory management and game day responsibilities. Responsibilities: - Coordinate with Merchandise director on orders & Merchandise design - Merchandise inventory - Merchandise store setup including pre-season cleaning and stocking of items - Merchandise store setup and operation - Cash handling and credit card transactions - Employee management and oversight - End of home stand inventory reports completed and sent to Merchandise Manager - General cleaning of merchandise store - Merchandise pickup and storage - Collect merchandise and complete inventory of collected items - Cleaning & organization of merchandise stand and storage room - Picking up and removing trash - Hanging ballpark banners - Working concessions outlet as needed - Participating in in stadium entertainment - Playing Field pick up - Office & Clubhouse clean up / organization - Fan interaction & engagement - Gameday set up - Delivery receiving - Power washing or other stadium recovery activities - Food prep - Intern Olympic competitions - Working special events - Working Battle Creek / Kalamazoo Games - Player Food delivery / pickup - Merch modeling, sorting, displaying - Create / participate in promotional videos - Community gorilla marketing campaigns Required Qualifications: - Declared major or minor in Sport Management or Merchandise - Ability to work within a team environment - Excellent written and verbal communication skills, including correct grammatical usage - Organized, motivated, and able to work independently - Team-leadership and adaptability - Ambitious and self-initiated - Ability to lift 30-50 lbs - Ability to stand for extended periods of time and work in a fast paced environment Preferred Qualifications: - Previous cash handling experience Required Skills: Cash handling, Merchandise inventory management, Store setup, operation, Independence, Ambition, Self-initiation Internship Start Date: Start in 2026 Benefits: $600 monthly stipend to assist in covering living expenses such as food, gas and housing.