Overnight Customer Service Representative - Store 534

Summary: K&G Petroleum, LLC is seeking an Overnight Customer Service Representative to ensure safety, profitability, and provide excellent customer service at their retail facility. This role involves processing sales, maintaining inventory, and handling customer complaints in a fast-paced environment. Responsibilities: - Provide exemplary, courteous customer service and handle complaints quickly and tactfully - Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport - Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic - Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below - Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site - Maintain proper inventory levels and shift closeouts - Perform duties with minimal supervision, may be required to work irregular work hours - Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters - Comply with all company policies and procedures, including relevant governmental regulations - Complete/attend all required employee orientations, trainings, certifications, and/or meetings Required Qualifications: - High School diploma or GED - Work as scheduled and arrive on time - Communicate (orally and in writing) in English and engage in conversation - Perform basic arithmetic operations - Work both independently and part of a team as necessary Preferred Qualifications: - Experience in retail sales and customer service Required Skills: Cash Handling, POS Operation, Basic Arithmetic