Overnight Customer Service Representative - Store 303

Summary: K&G Petroleum, LLC is a company focused on retail operations, and they are seeking an Overnight Customer Service Representative. The CSR is responsible for ensuring safety, profitability, and providing excellent customer service in a fast-paced, team-oriented environment. Responsibilities: - Provide exemplary, courteous customer service and handle complaints quickly and tactfully - Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport - Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic - Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below - Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site - Maintain proper inventory levels and shift closeouts - Perform duties with minimal supervision, may be required to work irregular work hours - Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters - Comply with all company policies and procedures, including relevant governmental regulations - Complete/attend all required employee orientations, trainings, certifications, and/or meetings Required Qualifications: - Work as scheduled and arrive on time - Communicate (orally and in writing) in English and engage in conversation - Perform basic arithmetic operations - Work both independently and part of a team as necessary Preferred Qualifications: - High School diploma or GED - Experience in retail sales and customer service Required Skills: Cash Handling, Point of Sale (POS) Operation, Basic Arithmetic