Customer Service Representative Part Time

Summary: K&G Fashion Superstore is a leading shopping destination for value-conscious customers seeking the latest fashions at discounted prices. They are looking for a Customer Service Representative to provide a world-class customer experience, handle transactions, and assist with store operations. Responsibilities: - Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents - Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs - Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas - Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements Required Qualifications: - Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day - Desire to learn and adapt to new programs - Ability to work well and consult with associates at all levels and contribute to a positive work environment - Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents - Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs - Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas - Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements - Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors Required Skills: Customer Service, Cash Handling, Standard Operating Procedures, Suggestive Selling, Product Knowledge, Point of Sale (POS) Systems, Merchandise Replenishment, Store Layout Maintenance Benefits: Competitive hourly rates, Flexible schedules to meet your availability!, Tuition reimbursement, Generous employee discount on first purchase, Ongoing discounts on purchase made at any Tailored Brands store.