Sales Development Representative

Summary: JVM Lending is a mortgage company based in Walnut Creek, CA, and they are seeking a Sales Development Representative to connect with warm, inbound leads. The role focuses on guiding potential buyers through the early stages of pre-approval and converting qualified leads into submitted applications without cold calling. Responsibilities: - Work a high volume of inbound leads - Assess buyer eligibility, build rapport, answer questions with confidence, and convert qualified leads to full pre-approval submissions - Coordinate with your VA pair on follow-ups and documentation - Collaborate with analysts and advisors on complex situations Required Qualifications: - Bachelor's degree (any major) - Experience in a high-volume phone role: BDR, SDR, inside sales, fundraising, call center, or similar. Recent graduates with phon-a-thon, alumni outreach, or campus call center experience are encouraged to apply - No mortgage or financial services experience required — we prefer candidates new to the industry - Strong verbal and written communication skills - Based in or willing to relocate to the Walnut Creek, CA area (in-office) - Authorized to work in the United States without sponsorship Required Skills: High-volume phone experience Important Skills: Bachelor's degree Nice-to-Have Skills: Client relationship building, Intellectual curiosity, Genuine care for clients Benefits: Comprehensive mortgage analyst training program, Small team with direct mentorship