Office Coordinator

Summary: Jellycat is a privately owned design-led gift brand headquartered in London, creating innovative luxurious products loved worldwide. The Office Coordinator will manage front-of-house operations, provide administrative support, and ensure a welcoming environment that reflects the brand's charm and imagination. Responsibilities: - Managing front-of-house operations including greeting guests, directing visitors, and notifying employees of arrivals - Serving as the primary point of contact for all visitors, candidates, and vendors, delivering a high-quality, brand-aligned experience - Overseeing visitor management processes, including logs, passes, and security protocols - Maintain a highly polished, welcoming reception area aligned with Jellycat brand standards - Coordinating weekly catering - Receiving and sorting daily mail with efficiency - Providing general administrative support as needed - Assisting with employee engagement activities and office events - Supporting health & safety initiatives and compliance processes - Partnering closely with the Office Manager on day-to-day office operations, including: - Ordering supplies and coordinating with vendors - Managing key fobs and garage access cards - Submitting gym access waiver forms Required Qualifications: - Proven experience as a receptionist, front desk representative, or similar role - Excellent communication and interpersonal skills - Strong organizational skills, particularly with changing priorities - A keen eye and attention to detail - The ability to multitask and remain calm under pressure - A high level of discretion and respect for confidentiality - Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) - A professional presence with a friendly and approachable appearance - A passion for delivering memorable experiences - A flexible and adaptable approach Preferred Qualifications: - Ideally First Aid trained/ general health & safety awareness Required Skills: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, First Aid, Health & Safety Awareness Benefits: Bonus – Annual discretionary bonus tied to both company performance and personal contribution., Health Coverage – Medical (Blue Cross Blue Shield + generous Health Savings Account contribution), dental, vision, disability, and life insurance — most of it on us., 401k – We'll match every single dollar up to 5% of your salary. Free money for your future!, 30 Days PTO – Prorated and then loaded at the start of each year. Vacation and sick time combined, and yours to use., Employee Assistance Program – Confidential support for whatever life throws your way., Paid Parking + Perks – Covered, skyway-connected parking on us, plus a free gym, on-site clinic, pharmacy, and many local restaurants within walking distance., Social Events – A very active social committee keeping the calendar full of celebrations and good times.