Service Provider Operations Position

Service Provider Operations Position Location: NLD-Limburg Province-Venlo Who We Are At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/ What We Offer Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. About The Team You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Based in Venlo area. 1. Service Provider System Development: Develop and implement strategic plans for service provider recruitment and onboarding based on business needs. Establish comprehensive evaluation, assessment, and elimination mechanisms to optimize service provider management, ensuring high-quality and stable service delivery. 2. Operational Strategy Execution: Align departmental strategies with market trends to create short-term and long-term operational plans for service providers. Facilitate resource matching between service providers and business categories, identify operational needs, and implement solutions to enhance commercial output and business impact. 3. Service Quality Enhancement: Build a data-driven monitoring system to track service provider performance. Conduct regular operational analysis and provide training, empowerment, and iterative evaluation mechanisms to optimize service provider efficiency, reduce costs, and improve service quality and user satisfaction. 4. Cross-Departmental Collaborative Management: Coordinate with internal teams (product, technology, customer service) to optimize service provider platform functionalities and project execution. Maintain strong partnerships with service providers, resolve operational challenges, and integrate resources to ensure smooth business operations. 5. Market Insight & Innovation: Monitor industry trends, competitor strategies, and analyze business data and user demands. Explore innovative collaboration models with service providers, drive business innovation and process optimization, and strengthen the platform’s competitive edge in the service provider ecosystem. At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.