Billing Associate

Summary: Interstate Waste Services is a leading provider of solid waste and recycling services in the greater New York, New Jersey, and Connecticut markets. The Billing Associate is responsible for ensuring accurate and timely invoicing for waste management services, resolving billing discrepancies, and maintaining customer records while collaborating with internal teams to ensure revenue collection. Responsibilities: - Process and generate billing for assigned market areas including all lines of business - Create and issue accurate invoices to customers - Transmit files to print to vendors and customers - Post all billing transactions - Creates and mails manual invoices as needed - Create and process adjustments - Research and resolve customer issues - Answer customer queries via phone/email - Prepare and monitor all monthly billing reports - Manage account balances and resolve inconsistencies - Prepare and/or complete proper spreadsheets and online portals for customers - Update accounting records with issued invoices, processed payments, new balances, and customer contact information - Collaborate with other teams to resolve billing disputes - Perform other duties and responsibilities, as assigned by Billing Supervisor Required Qualifications: - 1-3 years of billing, bookkeeping, finance, or a related role - Proficient in Microsoft Office Suite: Specifically, Excel - Must have strong interpersonal and communication skills - Ability to multi-tasking and can work effectively with other team members - Ability to manage time effectively and work in a fast paced and changing environment - Able to work overtime as needed Preferred Qualifications: - Bachelor's degree in accounting, Finance, Business Administration, or a related field preferred; equivalent work experience will be considered - Bilingual preferred; able to read, write, and speak Spanish proficiently Required Skills: Billing, Bookkeeping, Finance, Microsoft Excel, Spanish