Sales Account Executive - Denver, CO

Summary: Integrity Express Logistics is a fast-growing logistics company seeking a Logistics Account Executive, Trainee. This role involves mastering sales, operations, and customer service processes through training, and applying these skills to build and manage a personal book of business. Responsibilities: - Actively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills - Apply feedback from Sales Management and peers to continuously improve performance - Utilize IEL Training resources to increase independence in task execution - Meet outbound calls and talk time daily metrics, including prospecting and check calls - Build a personal book of business by securing new accounts and initiating long-term customer relationships - Negotiate rates and bid on future business, with guidance from managers and mentors - Adhere to IEL’s operational standards and compliance protocols (The IEL Way) - Perform essential operational tasks, including: Building and posting loads, Carrier sales and setup, Dispatch and check calls, Customer invoice review and AR follow-up - Collect and file all required paperwork to ensure timely and accurate payment - Serve as a resource for new trainees’ post training by demonstrating best practices through call shadowing - Develop and strengthen customer relationships to generate residual and repeat business - Identify when relationships require additional attention and engage managers as needed - Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations Required Qualifications: - Highschool graduate or equivalent required - Strong work ethic with the ability to stay focused and productive in a goal driven environment - Effective problem-solving skills and high level of attention to detail - Ability to thrive in a fast pace, constantly evolving setting - Self-motivation with a willingness to learn and develop negotiation skills - Positive attitude and strong verbal and written communications skills - Proficiency in keyboarding and comfort using technology, including Microsoft Office Suite (Word, Excel, Outlook) - Comfort level working with phone systems and load board software (training provided) - Willingness to complete and successfully pass IEL's New Hire Training Program Preferred Qualifications: - Post-secondary education in business, sales or logistics preferred - Previous experience in sales, customer service or logistics is an asset, but not required Required Skills: Sales prospecting, Customer relationship management Important Skills: Microsoft Office Suite, Negotiation skills Nice-to-Have Skills: Problem-solving skills, Attention to detail, Self-motivation, Verbal communication, Written communication Benefits: Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, Generous employee referral program